Myths About Our Family Wizard

The following is my most popular post ever. It has been updated slightly. When I started trying to bring a new High Conflict Program to Minnesota, I removed the post out of respect for Our Family Wizard. They asked me to remove it, and offered to help me get the High Conflict program started in Minnesota. Normally, I stand behind what I write and what I believe, but at the time, I thought more people could be helped with the High Conflict program than could be helped by this post. As Family Court just keeps getting worse for families, I have decided that I need to re-post this. I think it is information that is helpful to people. That is what I am trying to do. As you will note, I do find certain portions of Our Family Wizard to be convenient. The goal when I wrote this back in 2011 was to help people stay focused on the reality that there is very little any Family Court tool can do to help you when you have a hostile co-parent. That is a sad fact of reality. Below is the re-post of sad realities.
*The following is a repost from A Day in the Life Blog of Life’s Doors Mediation from 12-15-11
Our Family Wizard is a communication tool that the courts often order families to use to manage co-parenting issues. You can email through our family wizard, keep a calendar/schedule for the whole family and scan receipts to have a record of expenses for the children.
The high conflict family will still have high conflict through Our Family Wizard. While OFW does offer discounts for military families and scholarships to some families, it will cost you $99 per year or $179 for a 2 year plan. That cost is for each parent. While there are some things about Our Family Wizard that are helpful and handy, it still is another money sucking entity for the court. You can do all the same things through email or a shared yahoo/gmail calendar, etc. The reason the court will order you to use it is because court authorities can log in and review what is going on with your family. For example, if you want your parenting coordinator/consultant to read some of the emails that your ex has sent to you, you can let them know that they should review the emails and the professional can log in, select your account and read through anything they’d like.
There are myths about how it works and I’d like to clear some of those up. I have known people who get very excited about the use of Our Family Wizard. They think that finally, someone is going to see how nasty my ex is and do something about it. If that is what you believe, the first thing you need to know is that these people see nasty. They see nasty family battles a lot. It is nothing new to them. Second, if your ex is nasty, what is it that you expect the parenting coordinator or consultant to do about that exactly? They really cannot do much.
There is a scare tactic to Our Family Wizard. The courts hope that since a court authority, including the judge, can look in and read your emails at anytime, you might decide to be civil and cooperative with your ex. Do judges look in and read your emails? I highly doubt it. They don’t want to see you in their court room, why would they take the time to go read nasty emails? Do parenting coordinators/consultants read the emails? Again, that is highly unlikely. They simply don’t have time. The system is not designed for them to read every email on every case that they are involved with. Usually, if you want your PC to read the emails, you would either need to call and tell them to do so, or send them an email and tell them to do so.
Our Family Wizard can be used for people who are not involved in the family courts, but is mostly court ordered for high conflict cases. Is it a bad thing? That depends. It will take more of your money. If you are already spending a fortune for attorney’s and parenting coordinators/consultants, this is just more money out of your kids’ pockets. Think of the things you could do for your child with that money. If it is a court order though, you have no choice. Well, you do, but if your ex will make a federal case out of it, you don’t want to risk contempt of court.
Does Our Family Wizard reduce conflict? Not so much. It may decrease some of the battles at first, but once you get used to it, you let your guard down. Communications get bad once again and now you have just moved the location of the battle, from yahoo (for example) to Our family Wizard. That is the only change, the location where the battle plays out.
Another problem with Our Family Wizard is that often, a parent will email the other parent, but will start writing to the PC and cc-ing the other parent. This is not the way it is supposed to go, but it often goes that way. The way disputes work in family court, one parent can make a request of the other, if the other parent says no, then you contact the parenting coordinator/consultant. This doesn’t always happen with the crutch of Our Family Wizard. As mentioned previously, one parent will start emailing the PC at any sign of dispute. They will add your name to the email as if you are an after thought.
Our Family Wizard may work well for you and your family. It’s hard to say, but you should definitely check it out before you have to use it. There are some other programs around so it doesn’t have to be Our Family Wizard, but you and your ex will have to agree to use a different company and hope your professional is OK with it. Most professionals will only go with Our Family Wizard.
Since your emails on Our Family Wizard are not private, you will need to be careful what you write. Written words are missing body language, facial expressions and emotion so in the absence of that, words can be taken to mean things that you didn’t intend.
Also, regarding the calendar, I have known some couples who use the shared calendar and if anytime the other parent forgets to add an appointment or send an email through Our Family Wizard, the other parent goes berserk. These things happen. It is very unfortunate and not what it is intended for, but you need to be aware that it can be used as a weapon.
Again, this can be a useful tool, if you use it as it was made to be used. Personally, I liked the receipt scanning ability. I could scan copies of medical payments when requesting reimbursement from the other parent. It is also fantastic to keep track of the kids’ schedule and appointments, clear up miscommunications, etc., but it can and is often another tool to use against an ex. If you have a high conflict person to co parent with, this will just end up like anything else, a battle field.
Over the years, different companies have popped up from time to time in an effort to compete with Our Family Wizard, but they typically go out of business pretty fast. Our Family Wizard has succeeded in making a name for themselves across the country and judges frequently court order the program for parents, as do parenting coordinators and consultants. There are some good things about Our Family Wizard, but if you think it will stop a bad actor, it usually will not. You also cannot force someone to sign up or use the program if they are not going to. Some people choose to be difficult and non communicative. If someone is acting in bad faith and wants to make your life miserable, there is usually little you can do to stop it, other than be courageous and strong in the face of the attacks from an unhappy person while spending your time focusing on the needs of your children. No matter what.
High Conflict Central has helped many parents on communication. We offer coaching and education for individuals and families. One of the most helpful things our clients gain is to remove the stress of emailing with a hostile co-parent. You know, the one who sends 25 nasty responses to a simple request. We’d love to help you, whether you use Our Family Wizard or not. Contact us for a free consult today and the best part is, working with us does not have to involve your ex. It will be your work for yourself and for your children. Contact us today.